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After you place an order we will check availability of requested items and send you an Order Confirmation within 24h.
For raw foods, like meat and fish, you have to specify in Your Note how you would like to be processed.
If some products are not available, we’ll provide you the best alternative. If there is no alternative, we’ll inform you accordingly.
The order has to be placed latest 48h before delivery time, for late orders there is no guaranty that all items will be delivered.
Minimum order cannot be less than 200 EUR.
All prices are in EURO (EUR) and include 19% and 7% VAT.
Product prices are subject to change throughout the season without warning.
All goods will be delivered packed in cardboard boxes and plastic bags.
Each delivery will be accompanied by a delivery note which shows the order reference number, the type and quantity of the goods. This not refers on late orders.
The goods will be delivered on the location set out in the Delivery Details or the other location as the parties may agree.
Delivery in any port/marina stated in Delivery Details will not be charged.
The quality of delivered goods can vary 5% more or less than the quality of ordered items. If this value is higher you can reject the items by advising immediately delivery person or phone / e-mail our office within 1 h.
Specially ordered items, partially used or opened items cannot be returned.
You can cancel your order at latest 48h before delivery. This refers only on items that will be supplied from local market.
Confirmed order cannot be cancelled if we need to import the items from abroad.
Payment can be settled by Cash on delivery, Credit Card on delivery or Wire transfer. All credit card payments are subject to a 3% bank fee. Wire transfer will be approved only to the clients who have pre agreement with us.